1. Interested parties shall be required to download the application on their mobile phones. Subsequently, the interested parties may either sign up for Keenu or create an account with the same. For the avoidance of doubt, it is clarified that only such parties that have created an account with Keenu and provided such details as required by the Regulations for Electronic Money Institutions issued by the State Bank of Pakistan (“EMI Regulations”) shall become Customers of Keenu.
2. In order to get registered, the Customer must:
- Be a Pakistani national of 18+ years of age
- Have a valid CNIC/NICOP or SNIC
- Have original CNIC/NICOP or SNIC at the time of registration and/or provide a thumb impression for biometric verification
- Have a registered mobile number (“Mobile Number”)
- Provide details including address, place of birth, mother’s name, or such details as required by Wemsol at the time of registration
- Provide a recent digital photograph
- Comply with such other criteria as set forth in the EMI Regulations
- Accept these Terms and Conditions governing the use of the Service.
3. With respect to the Mobile Number, the Customer must ensure, at the time of registration that such number is active and valid against a biometric verified SIM issued by any telecom service based in Pakistan which has to be registered with Wemsol in order to use certain facilities which form part of the Services provided and which involve the use of mobile phones by Customers to undertake transactions (“Transactions”).
4. The Customer undertakes that the information provided by the Customer shall be correct and accurate and may be used for retrieving passwords and/or verifying credentials when such Customer calls the helpline designated for the Keenu (“Helpline”). If the Customer subsequently notices an error in the information provided, such Customer shall immediately inform Wemsol through the Helpline so as to allow Wemsol to correct the error.
5. Upon provision of details by the Customer as required by these Terms and Conditions, Wemsol shall proceed with verifying the details with the National Database and Registration Authority (“NADRA”). The type of authentication undertaken in respect of the information provided shall determine the monthly load limits provided for the Customer. The monthly load limit that may be issued is PKR 50,000/- on CNIC verification from NADRA and PKR 200,000 on biometric verification from NADRA (“Prescribed Limits”).
6. Wemsol at its sole discretion may accept or reject requests for registration. In case the request of the Customer is accepted for availing the Services, Wemsol will open an EMI account in the name of the Customer (“EMI Account”).
7. The EMI Account shall function as a deposit account.
8. Only one EMI Account will be opened per CNIC and Mobile Number.
9. Upon the completion of the prerequisites and for registration completion Wemsol shall send a four digit one time password (OTP)to the Customer. The Customer shall thereafter initiate access to the EMI Account using the OTP and select a six digit passcode to be used to access his /her EMI Account.