Keenu

Business Manager – Wallets

Job Summary

Keenu is looking for a Business Manager – Wallets to join our growing team. The ideal candidate will have hands-on experience in managing product lifecycles, merchant wallet solutions, and payment ecosystem partnerships, with a strong understanding of EMI regulations, data-driven decision-making, and cross-functional collaboration.

Job Responsibilities

  • Define and own the vision, strategy, and roadmap for our merchant wallet products, ensuring they align with overall business goals and growth plans.
  • Translate market insights, competitive analysis, and customer feedback into actionable product features and sustainable business models that delight merchants.
  • Ensure alignment of all initiatives with the company’s strategic direction and comply with SBP regulations and internal policies.
  • Manage external partnerships with banks, 1LINK, vendors, merchants, and other ecosystem players to ensure smooth business operations and to identify new opportunities through collaboration.
  • Drive continuous improvement throughout the product lifecycle, proactively proposing new features and use cases to keep the merchant wallet offering innovative, competitive, and relevant.
  • Write BRDs to kick-start product change cycles. Lead cross-functional team alignment to ensure the successful launch of new features and products.
  • Collaborate with Sales, Operations, Compliance, Product, Technology, and Risk teams to ensure timely and effective delivery of merchant wallet solutions.
  • Track KPIs for products and generate insightful reports and presentations for senior management, highlighting performance, trends, and opportunities for improvement.
  • Ideate, validate, and present creative business growth strategies for the merchant wallets, securing buy-in from leadership for new initiatives and refinements.
  • Manage execution of approved ideas from concept to implementation. Coordinating across internal teams and external partners to ensure alignment and successful delivery.
  • Communicate with clarity and confidence, using data-driven insights to support recommendations and to enable informed decision-making.

Skills & Requirements

  • 4+ years of experience.
  • Minimum Bachelors degree.
  • Strong understanding of EMI regulations.
  • Solid understanding of product lifecycle and testing processes.
  • Good analytical, communication, and stakeholder management skills.
  • Ability to use AI as a thinking amplifier. Can ensure outputs are refined, contextualized, and personalized rather than generic.

What Keenu Offers

Health & Wellness: Life and medical insurance, because your health comes first.

Paid Leaves: Paid leaves designed to help you recharge and maintain work-life balance.

Provident Fund & EOBI Contributions: Provident Fund and EOBI contributions to support your financial growth and stability.

Referral Rewards: We value great talent. Our referral bonus program rewards employees for helping us grow the Keenu team.

Tools & Tech: Laptops and role-specific resources to help you excel in your work.

A Culture That Empowers: A respectful, diverse, and empowering environment where everyone can thrive.

Job Category: Business Manager
Job Type: Full Time
Job Location: karachi
Department: Business

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